Pulse facilities are currently closed in line with the NSW Government Public Health Order. We hope you are all doing well during this difficult time, and cannot wait to welcome you all back as soon as possible.
Below are answers to some of the questions you may have about your membership, the facilities and programs at Pulse. As always, you can always chat to our friendly staff if you have any other questions.
Stay home, stay safe and we will get through this together!
What’s happening with my membership?
Platinum (Owners) – Your membership has been placed on hold for the duration of the lockdown. This will extend the normal 12 month length of your membership, meaning your renewal date will be pushed back the equivalent of the lockdown period.
Gold (Tenants) – Your membership has been placed on hold during the closure and you will not be charged. Upon re-opening, your membership will be reactivated automatically. If you wish to continue to pause your membership, please contact Pulse reception upon re-opening.
Gym & Indoor Pool
Is the gym open?
In accordance with the Public Health Order, the gym and indoor pool are currently closed. We will be re-opening as soon as the health order allows.
What is happening with swim school?
Unfortunately, Term 3 has been cancelled due to the lockdown, and uncertainty surrounding restriction going forward.
For those who had already enrolled for Term 3, a refund will be processed and returned to the account from which payment was made.
Are there any classes running?
Yes, we are currently running ONLINE classes! We have a number of classes you can join in from home.
I would like to book the function room, is that possible?
The function room is currently unavailable for bookings.
As this situation is constantly evolving, please keep an eye out for any updates via email, website , Facebook or Instagram pages.
I would like to use the tennis court, am I able?
No, unfortunately the tennis courts are closed for the safety and security of everyone.
Is the outdoor pool open?
The outdoor pool is due to open in October as is our normal timetable. As this time approaches, we will have more information about this facility.
When will the library open?
The library is currently closed due to the Health Order. We will be reopening as soon as possible.
Is the playground open?
No, unfortunately the playground is closed for the safety and security of everyone.